All questions related product
Product Information
What materials are your vintage items made from?
Our items are carefully crafted from high-quality materials sourced to ensure authenticity. Each product description provides specific material details.
Are your vintage items one-of-a-kind?
Many of our items are unique or part of limited collections, so availability may vary. Once sold out, some products may not return in stock.
How should I care for my vintage purchase?
To maintain quality, avoid exposure to direct sunlight, moisture, and harsh chemicals. For specific care instructions, refer to the "Care Instructions" section in each product listing.
All questions related ordering & payments
Ordering & Payment
How do I place an order?
Simply select the item, add it to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
What payment methods do you accept?
We accept major credit cards, PayPal, and select other digital payment options. All payment methods will be displayed during checkout.
Can I cancel or modify my order after placing it?
Yes, but only within the first 24 hours after placing the order. Contact us immediately if you need to make changes.
All questions related shipping & delivery
Shipping & Delivery
How much does shipping cost, and how long will delivery take?
Shipping costs vary based on your location and selected delivery speed. Estimated delivery times are shown at checkout.
Do you ship internationally?
Yes, we offer worldwide shipping! International customers may experience slightly longer delivery times.
How can I track my order?
Once your order ships, you’ll receive a tracking link via email, allowing you to monitor its journey.
All questions related Returns & Refunds
Returns & Refunds
What is your return policy?
We accept returns within 14 days of delivery, provided the item is unused and in its original condition. Some exclusions may apply. Full information here.
When will I receive my refund?
Refunds are typically processed within 5–7 business days after we receive and inspect your returned item.
Can I exchange an item?
Yes, exchanges are available for certain products. Contact us to verify exchange eligibility and begin the process.
All questions related Legal & Privacy
Legal & Privacy
How do you handle my personal information?
Your privacy is important to us. We securely store your information. See our Privacy Policy for details.
What are the terms of using your website?
By using our website, you agree to our Terms of Service, which outline customer responsibilities and our store policies.
Can I use your product images or content on my own site?
All images and content are protected by copyright. Please contact us if you’d like permission for any specific use.